Privacy Policies

Effective Date: 18 October 2025
Last Updated: 18 October 2025

1. Introduction

Round The Blue OPC Pvt Ltd (“Round The Blue”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or use our website [insert domain name] (“Website”), make travel bookings, or interact with our services.

By using our Website, you consent to the collection and use of your personal data in accordance with this Privacy Policy and applicable Indian laws, including the Digital Personal Data Protection Act (DPDP), 2023.

2. What Information We Collect

We may collect the following categories of personal information:

• Identity Data: Name, gender, and job title

• Contact Data: Email address, phone number, postal address

• Demographic Data: Postcode, country, preferences, and interests

• Transaction Data: Payment details (processed securely through third-party gateways), booking details, and transaction history

• Technical Data: IP address, browser type, operating system, device information, and cookies

• Communication Data: Feedback, reviews, survey responses, and correspondence with our support team

We do not collect or store sensitive personal data such as passwords, financial PINs, biometric information, or government IDs unless required by law (e.g., for airline or hotel bookings).

3. Purpose of Data Collection

We use your personal information for the following purposes:

• To process bookings, reservations, and related transactions

• To communicate booking confirmations, updates, and support

• To improve our products, services, and website performance

• To send promotional emails or offers (only with your consent)

• To conduct market research and customer satisfaction surveys

• To comply with legal obligations and prevent fraud

We will never sell or rent your personal information to third parties.

4. Lawful Basis for Processing

We collect and process your data under the following lawful bases:

• Consent: When you voluntarily provide information or subscribe to updates.

• Contractual necessity: To fulfill your booking or service request.

• Legal obligation: To comply with applicable Indian or international travel regulations.

• Legitimate interests: To enhance user experience and improve website functionality.

You may withdraw your consent at any time by emailing us at support@roundtheblue.com.

5. Data Retention

We retain your personal information only as long as necessary for the purposes stated above or as required by law.
When your data is no longer required, we securely delete or anonymize it.

6. Sharing of Information

We may share your data only with:

• Authorized travel partners such as hotels, airlines, and tour operators (for booking purposes only)

• Payment gateways and financial institutions for secure transactions

• IT and analytics service providers under strict confidentiality

• Government or regulatory authorities where required by law

All third parties are bound by confidentiality and data protection obligations.

7. International Data Transfers

In some cases, your personal data may be transferred to and processed in countries outside India (e.g., hotel or airline systems).
We ensure such transfers comply with applicable laws and that your data remains protected with adequate safeguards.

8. Data Security

We are committed to ensuring the security of your information.
We have implemented appropriate physical, electronic, and managerial safeguards to prevent unauthorized access, disclosure, or misuse.
However, no online platform is completely secure, and you acknowledge that transmission of information is at your own risk.

9. Cookies Policy

We use cookies to enhance your browsing experience. Cookies are small text files placed on your device to:

• Analyze website traffic and usage patterns

• Store your preferences for future visits

• Improve website performance and functionality

You can manage or disable cookies in your browser settings. However, certain parts of the Website may not function properly without them.
We use both session cookies (temporary) and persistent cookies (longer-term preference storage).

10. Your Rights

Under applicable law, you have the following rights:

• Access: Request a copy of your personal data held by us

• Correction: Request corrections to inaccurate or incomplete data

• Erasure: Request deletion of your data (where legally permissible)

• Restriction: Request limitation on processing

• Withdrawal: Withdraw consent at any time

You can exercise these rights by contacting our Grievance Officer (details below).

11. Grievance Officer and Contact Information

In accordance with the Digital Personal Data Protection Act (DPDP), 2023, our appointed Grievance Officer is:

Grievance Officer: Amit Kumar Pandey
Email: support@roundtheblue.com
Address: 1st Floor, FL-102, 29/1 Girish Ghosh Road, Belurmath, Howrah, West Bengal – 711202, India.

All complaints will be acknowledged within 7 business days and resolved within 30 days.

12. Data Breach Notification

In the event of a data breach, we will promptly assess the risk and notify affected users and relevant authorities as required under law.

13. Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age.
If we become aware that we have inadvertently collected such information, we will delete it immediately.

14. Changes to This Policy

Round The Blue may update this Privacy Policy from time to time.
We will notify users of material changes by updating this page and revising the “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your information.

15. Disclaimer

While we endeavor to keep all information accurate and up to date, we make no warranties, express or implied, regarding completeness or reliability.
We are not liable for any indirect or consequential damages arising out of website use or unavailability due to technical issues beyond our control.
Links to external websites are provided for convenience only; we are not responsible for their content or privacy practices.

16. Cancellation & Refund Policy

Cancellations and refunds depend on the individual terms of hotels, airlines, or service providers involved.
Each partner’s policy may vary based on seasonality, booking terms, and time of cancellation.
Please refer to your booking confirmation or contact our support team for details.

17. Shipping & Return Policy

As this Website is not an e-commerce platform, shipping and return policies do not apply.